Tony Fernandez and Gelina Pimentel - BDP Miami, USA

BDP Outstanding Customer Service - Team Dedication Award Winners

• Tony Fernandez, Ocean Export Coordinator - BDP Miami, USA
• Gelina Pimentel, Ocean Export Coordinator - BDP Miami, USA

In November, BDP Miami Station Manager Marielena Boza recognized two BDP Miami-US individuals with RSE awards for their customer care handling the Campbell Soup Company (CSC) business. The BDP Miami employee who previously handled the account for many years retired early this year. She was -and still is- extremely loved by our customer, Campbell Soup Company. Tony and Gelina now handle the account -and as was expected by their dedication- the transition has been seamless. CSC has called and informed me a couple of times that they are very happy with the work that Tony and Gelina do for them in addition to sharing the following testimonial.

Marielena Boza, Station Manager – BDP Miami, USA

Campbell Soup Company testimonial

Hi Marielena,

I wanted to drop you a quick note to say how appreciative I am in the service we are provided by Gelina and Antonio [Tony]. Both have demonstrated a commitment to Campbell's business by getting to know our business and our customers. It is reassuring to me for the knowledge and experience they have in handling our forwarding needs. I could go on about the many times they have worked with me on resolution, evaluation and / or advice to best practice situations. Again, their efforts do not go unappreciated. Many thanks!

Linda Kaighn
Sr. Coordinator – Customs Compliance
Campbell Soup Company