Jason King - BDP York, PA

SABIC IP Bill of Lading Retrieval Coordinator
BDP Regional Services Center - York, PA
BDP Outstanding Customer Service - Employee Dedication Award Winner

"Jason has been thriving in this role and works well with the BDP SABIC team.

We knew going in he was a top performer."

Ryan Rodgers, Director, Regional Services Center – BDP York, PA

"Jason is doing a great job as we have brought this process into a pro-active phase, allowing us to anticipate issues and get ahead of the process. We are working from a position of strength and a good portion of that can be attributed to Jason's hard work, dedication and commitment to the process.
He works well with the entire team and has become an integral part of the operation."
Mike Connors, Director - BDP Charlotte Region
Dan Stoffler, Manager Strategic Accounts - BDP SABIC on-site

Customer Service Focused
According to Ryan Rodgers, Director, Regional Services Center – BDP York, PA and the BDP SABIC on-site team in Huntersville, NC, Jason King’s performance on the SABIC account has been fantastic. BDP customer SABIC Innovative Plastics in North America-US has noticed a big improvement in its BL retrieval timeliness since Jason took over this function. "Jason does it all" said Kristin Smith, Logistics Coordinator - BDP SABIC on-site. "We've seen a huge change since he came on board, and SABIC is very pleased with our improvements. It's wonderful."

Jason runs a daily Cognos report to identify criteria export bills of lading (BL) and contacts the respective ocean carriers for status. "The SABIC KPIs are improving because of Jason’s performance. Jason pushes and pushes the carriers to provide the BL within criteria" said Kristin.

“Great job, Jason! Now that you are working on BL out records,

operations may not know what to do soon! Keep it up!”

Celine Lunny, Support Services Manager – BDP York, PA

He then completes a preliminary audit on each BL before releasing it to the BDP Malaysia Service Center to complete the final audit that triggers the closing process (when final documents are prepared for dispatch electronically and / or by hard copy to the requested parties). Select BDP SABIC on-sites are also involved in process since they review Jason's daily report; making note of critical and / or amended BLs to be retrieved.

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"Jason is very customer service oriented and completes whatever you throw at him,

which is why we chose him for that position."

Heather Bryant, Support Services Supervisor - BDP York, PA

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Jason is so easy to work with and responds immediately to our emails. We've seen a huge change with the process, and we could not ask for a better person to handle this account. The SABIC KPI's for BL Backing are above 90% on-time performance, an all-time high. That is why we are recognizing Jason and spotlighting his efforts for making our tasks easier and completed on-time.

Kristin Hildebrand Smith, Logistics Coordinator - BDP Charlotte SABIC on-site