The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through
each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Ken Swiader - BDP New York/JFK, USA

Import Logistics Coordinator
BDP Outstanding Customer Service Award Winner

Ken is a relatively new employee to BDP International and joins us with over two decades of global logistics experience on his resume. Ken handles the import entries for BDP customer Brenntag Specialties, Inc. and supports select BDP logistics teams in our New York/JFK, Houston, and Charleston locations dedicated to the Brenntag and Wacker accounts.

Bo Zagariello, CHB, Regional Operations Manager-Import - BDP New York/JFK and Boston remarked that Ken is “super punctual, comes in early, and provides tremendous customer service. Further, he is a seasoned veteran who knows the ins and outs of the global logistics business. Ken has good interactions with the other BDP offices and is a strong performer who always goes above and beyond. Ken's efforts are a fine example of The BDP Experience we provide our customers."

Ken has been instrumental assisting Brenntag Specialties, Inc. and Wacker Polymers with improved visibility and status of their import entries through the BDPSmart application. The following testimonials nicely sum up Brenntag's and Wacker's positive sentiments about BDPSmart and Ken's overall service.

"I have to agree with you about Mr. Ken. I work with him on other imported products. He is great at what he does."
Pam Swanson, Purchasing Manager - Brenntag Specialties, Inc.

"Ken was able to track it once the shipment hit the port and was on the road to BSI. Deborah Schrader (Wacker) and I have been having a hard time getting that information. Ken is quite the resource and teacher! Nice guy to boot!”
Kristina Donatelli - Wacker Polymers

"The BDPSmart website is very helpful. If your question pertains to a shipment which may have arrived at the port, Ken Swiader is an excellent source for tracking information."
Deborah Schrader, International Polymers Customer Service - Wacker Polymers
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Congratulations to you, Ken, and keep up the great work!