- Fabian Huaman, Import Coordinator, Johnson & Johnson Team - BDP Aston, PA
- Trevor Earnshaw, Import Coordinator, Johnson & Johnson Team - BDP Aston, PA
Taking Pride in Excellent Service! Comments from BDP Aston-PA Lena DeFazio (Import Manager) to Johnson & Johnson Mick Chianese (Sourcing Lead- International Air, Global Transportation Organization) spotlighting one aspect of The BDP Experience by two dedicated BDP individuals. Lena further noted that "Trevor was only with BDP for three months and did not need much persuasion to handle the additional requirements after hours."
"The BDP Johnson & Johnson Team involvement and efforts allowed us to provide positive results in a much complicated logistic situation. Specifically, Fabian and Trevor worked overnight to make certain the Korres Cosmetic Products reached destination allowing the receiving team to make a quick turnaround.
We value the Johnson & Johnson business and take pride in our strive for excellent customer service. The action taken by our group is not an isolated incidence but part of our normal process. We are very proud of them and wished to share the results with you."
Lena DeFazio, Import Manager - BDP Aston, PA
"Thanks Fabian and BDP for your help and guidance throughout this ordeal."
Don Solomon
Business Leader, Global Transportation Organization
Johnson & Johnson Sales and Logistics Co., LLC
[Our customer] has confirmed that they have received the shipment and will put the samples up for stability today! I would like to thank everyone for your hard work on getting this shipment to KIK.I especially wanted to recognize the BDP team. Their outstanding work and sense of urgency enabled us to get this shipment from JFK to our facility so we can get it turned around ASAP. Our team appreciated the consistent and timely updates that were provided. Thank you Trevor and Fabian for all of your efforts; it was greatly appreciated."
Johnson & Johnson Sales and Logistics Co., LLC
