BDP Outstanding Customer Service - Team Dedication Award Winners
Matt Boyer
Team Leader, Imports - BDP York, PA
Tim Varnell
Import Coordinator - BDP York, PA
Evonik Degussa – High Performance Polymers and Evonik RohMax USA, Inc. complimented Matt and Tim for their great performance and help coordinating the domestic logistics for a critical import shipment. Matt's and Tim's quick efforts prevented a forced shut down at an Evonik-US customer site. Evonik also expressed its thanks and appreciation for the dedicated support and improved performance by having a direct contact at the BDP Regional Service Center in York, PA. This process enhancement was one aspsect of the BDP continuous improvement efforts to further support the Evonik business.
The following compliment was emailed to Michael Brobst, Manager-International Trade Compliance-Service Line Logistics-Procurement Services – Evonik Degussa Corporation, and shared with Rick Boedewig, Director - BDP Edison in January 2011.
"Just wanted to quickly mention that the system (having a direct go to person) is working out very well. Tim Varnell is doing a very good job with the DLTrading and High Performance Polymers shipments."
Maureen Iuzzolino
Evonik Degussa - High Performance Polymers
Team Leader, Imports - BDP York, PA
Tim Varnell
Import Coordinator - BDP York, PA
Evonik Degussa – High Performance Polymers and Evonik RohMax USA, Inc. complimented Matt and Tim for their great performance and help coordinating the domestic logistics for a critical import shipment. Matt's and Tim's quick efforts prevented a forced shut down at an Evonik-US customer site. Evonik also expressed its thanks and appreciation for the dedicated support and improved performance by having a direct contact at the BDP Regional Service Center in York, PA. This process enhancement was one aspsect of the BDP continuous improvement efforts to further support the Evonik business.
The following compliment was emailed to Michael Brobst, Manager-International Trade Compliance-Service Line Logistics-Procurement Services – Evonik Degussa Corporation, and shared with Rick Boedewig, Director - BDP Edison in January 2011.
"Just wanted to quickly mention that the system (having a direct go to person) is working out very well. Tim Varnell is doing a very good job with the DLTrading and High Performance Polymers shipments."
Maureen Iuzzolino
Evonik Degussa - High Performance Polymers
This compliment was emailed to several BDP and Evonik individuals including Matt and Tim-
"That is so fantastic. You both (Tim and Matt) have been so very helpful in this matter and I want you to know that we REALLY APPRECIATE your time and attention in this matter!"
Traci Jones
Evonik RohMax USA, Inc.
