Kim Boyd - BDP North America-US-Edison

Team Leader Ocean Export
BDP Outstanding Customer Service Award Winner

"Please accept my sincere gratitude for the

super quality job you are doing and providing us best customer service."

Govind Chhotwani, Logistics Supervisor - UTS Carrier LLC - Abu Dhabi, UAE

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In the field of Logistics, challenges are always with us, providing round the clock solutions

and meeting customer expectation can only be achieved with good communication,

politeness, flexibility, methodical approach and many more qualities,

all of them present with Walter and Kim.

Govind Chhotwani, Logistics Supervisor - UTS Carrier LLC - Abu Dhabi, UAE

.

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Prestigious Service fit for a Prince

The trailing compliments were sent to BDP Edison colleagues Rick Boedewig, Director; Cathy Falzarano, Manager Ocean Export; and Kim Boyd, Team Leader Ocean Export in addition to a select team of talented Carrier professionals and logistics partners who made the first and "Prestigious Job" such a success.

Below is a tremendous note of thanks from our export selling office UTS Carrier Abu Dhabi, directed to Kim Boyd (BDP) and me. While Govind Chhotwani, Logistics Supervisor - UTS Carrier LLC - Abu Dhabi, UAE typically would only know the efforts of Kim and I working together, we would be terribly remiss if we did not include others on the commendation for an outstanding team effort.

Please accept the commendation below in recognition of your cooperation and very high level of performance which made this first shipment of 50 of 140 units a measured success.

Please take time to read the message below as every word spoken applies equally to you without which we could not have achieved such a high level of success. Again, thanks to all.

Walter Rhem - Carrier Corporation – a UTC Company

Testimonial from UTS Carrier LLC - Abu Dhabi, United Arab Emirates

Dear Walter and Kim,

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I am pleased with the service that we received on this critical shipment and many other shipments during all times. As a Carrier organization, we kept this customer in our hand and needed super speed shipment. This is not a normal follow up, through which a vessel can be cached, I am aware of the many man hours invested for close follow up.

Again, as you already know, this job is a very “Prestigious Job”, which the Prince of Abu Dhabi shall inaugurate and timely delivery and installation of equipment, would definitely help us all to get the second and third phase job. Many, many thanks for your support.

Please accept my sincere gratitude for the super quality job you are doing and providing us best customer service.

I am pleased with the dedication of Walter and Kim, with positive attitude and accepting challenge to come up with the solutions. In the field of Logistics, challenges are always with us, providing round the clock solutions and meeting customer expectation can only be achieved with good communication, politeness, flexibility,
methodical approach and many more qualities, all of them present with Walter and Kim.

Govind Chhotwani, Logistics Supervisor
UTS Carrier LLC – Abu Dhabi, UAE