BDP Outstanding Customer Service - Employee Dedication Award Winner
BDP Trust and Great Service
Chris Moffett, Import Logistics Coordinator - BDP Boston initiated the idea to nominate Susan Hamvas as BDP RSE candidate for her superlative customer service. Susan manages the TACO, Inc. account, one of the largest customers in the BDP Boston account portfolio” said Chris. "Susan goes above and beyond with TACO’s requests and has gained TACO’s trust with her excellent service; taking every opportunity to do an outstanding job managing the account."
“Susan is the lynch pin of the BDP Boston Import team and continuously develops the relationships with her personalized service" said Chris. "The import entries are lengthy and detailed, and she tracks each shipment to final destination regardless if / if not on BDP Transport paper. Susan’s customers think very highly of her, and she often works in the evenings to complete work as needed to get the job done. BDP can’t always compete with rates but we open the door (of opportunity) with our service. She's been instrumental in the growth of the relationship between TACO and BDP."
The BDP Boston team is taking this opportunity to recognize and thank Susan for all of her customer care and leadership handling the account. Her excellent service is much appreciated. Congratulations Susan!
Did you know?
“Susan is the lynch pin of the BDP Boston Import team and continuously develops the relationships with her personalized service" said Chris. "The import entries are lengthy and detailed, and she tracks each shipment to final destination regardless if / if not on BDP Transport paper. Susan’s customers think very highly of her, and she often works in the evenings to complete work as needed to get the job done. BDP can’t always compete with rates but we open the door (of opportunity) with our service. She's been instrumental in the growth of the relationship between TACO and BDP."
The BDP Boston team is taking this opportunity to recognize and thank Susan for all of her customer care and leadership handling the account. Her excellent service is much appreciated. Congratulations Susan!
Did you know?
TACO, Inc. is a third generation family-owned business and a 2010 BDP Partner Vision Award recipient.
