The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Steven Picado - BDP Chicago, USA

Gateway Manager, BDP North America-US-Chicago, IL
BDP Employee Dedication Award Winner

Mike Connors, Director, Charlotte Region - BDP Charlotte and Amy Metzger, CHB, Director- Air Transportation, Pricing and Tender Management the Americas – BDP Phila Airport elevated Dan Stoffler's testimonial for Recognized Service Excellence consideration. Mike said that the "overall project scope involved a lot of weekend work and late night calls to the carriers to execute these shipments. Steve’s efforts were far and above; a great effort here.”

BDP Chicago General Manager, Jimmie Daniels (right) presents the BDP Recognized Service Excellence Award to Steven Picado, Gateway Manager (left).
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Great efforts delivering internal Service Excellence!

I wanted to let you know how much of a pleasure it’s been working with Steven Picado. SABIC has been under the gun all year and we’ve moved a little over 1 million kgs of airfreight year to date; Of that about 500,000 kgs moved via the ORD gateway and via our service.

Communication has been top notch, Steve spent many evenings keeping the business up to date on critical moves. All of the cargo we tendered moved at or before the scheduled flights and the gateway’s relationships paid off in spades. In a two week period we moved close to 200MT flawlessly and below market pricing. This in my opinion was no accident.

The system worked in text book style. The business sold the cargo and the gateway got us great rates and ample carriers to capitalize on. Operations communicated with the gateways and the cargo was
executed on without excuses or service failures.

There is no magic here just hard work, dedication and real industry knowledge. It’s a pleasure and
privilege to get to work day in and day out with your team and to have a partner you can count on, especially in challenging times.

Dan Stoffler
Manager Strategic Accounts - SABIC onsite
BDP International Inc.

Special thanks to Susan McCarthy, Regional Human Resources Specialist - BDP Chicago
for sharing the picture!

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