One certainly understands and appreciates the scope of a service excellence compliment when presented by a BDP customer; however, there is undoubtedly a second tier of gratitude when positive comments are provided by the customer's supplier! Andrew Wahl, Director, Strategic Accounts - based on site at BDP customer Meijer in Grand Rapids, Michigan said, "The positive comments from TRIACE, a large supplier to Meijer, are very telling, and we at BDP are extremely pleased with the feedback. Further, everything comes through BDP Vu which only enhances BDP Asia Pacific's abilities to service Miejier and its suppliers."
For the specific TRIACE accolades, three BDP Hong Kong individuals shine for their performance: Ebony Wong, Manager - Logistics; Jamie Hui - Assistant Manager - Logistics; and Apple Shing, Supervisor - Logistics, for the successful coordination to position over 30 containers at the supplier's location in Jakarta, Indonesia with flawless execution.
To All at Meijer:
I just wanted to let you know your forwarder BDP is fantastic to work with. We work with over 15 forwarders world wide, and they are the best we have ever worked with. They are very good at what they do, detail driven, and easy to get along with. The are working well with our Asian teams in the Far East. They communicate with ease and try so hard to work with us on shipping your product on time and the right way.
If you could let them know, that would be great. The business they are in so detailed driven, and they are making life easy on us.
Ted Merianos - TRIACE
John Bolte, Global Chief Operating Officer - BDP International, Inc. and Jacques Chan, General Manager - Hong Kong / South China - BDP Asia Pacific Ptd Ltd personally recognized and thanked Ebony, Jamie, and Apple with BDP Outstanding Customer Service - Team Dedication awards for delivering Service Excellence at every opportunity, and then some!
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Left to right: Ebony Wong, Manager - Logistics; Jamie Hui - Assistant Manager - Logistics; Apple Shing, Supervisor - Logistics.
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Left to right: Ebony Wong, Manager - Logistics; Jamie Hui - Assistant Manager - Logistics; Jacques Chan, General Manager - Hong Kong / South China; and Apple Shing, Supervisor - Logistics.
Left to right: Ebony Wong, Manager - Logistics; Jamie Hui - Assistant Manager - Logistics; Jacques Chan, General Manager - Hong Kong / South China; and Apple Shing, Supervisor - Logistics.
Special thanks to Joanne Wolfe at Meijer for sharing the accolades with us! BDP is delighted indeed with the feedback!
