BDP Hong Kong HAVI Team Recognition

The BDP Hong Kong HAVI team members pose with their

BDP Outstanding Customer Service - Team Dedication Awards

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(Left to right) Ronny Cheung, Supervisor - Logistics; Mandy Fan, Executive - Logistics; Kerry Chiu, Assistant Manager - Logistics; and Ebony Wong, Manager - Logistics.

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"The AP team here is very excited with the appreciation from HAVI about our service. We are so happy when we received the gift basket from HAVI. It is very beautiful and wonderful- packed with foods, sauce,and drinks. The team is happy and we shared the joys." Ebony Wong - BDP Hong Kong & South China

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Congratulations to the BDP Hong Kong HAVI Team!

Special recognition is in order when a customer sends an unsolicited note of thanks and a gift basket recognizing the "continued excellence in service and attention" of a BDP Team. In February, Kate Schoell - Manager, Global Logistics and Trade - HAVI Global Solutions did exactly that.

.The HGS North American Logistics Team sent its compliments directly to BDP Hong Kong's Ebony Wong (Manager-Logistics) and BDP North America's Rene Laske (CHB, QLH, Regional Account Executive - Chicago, US). Rene commented that "HAVI is very pleased with the entire Happy Meal program and truly appreciates the efforts of the BDP Hong Kong team." During a recent phone conversation with Kate, Rene mentioned that the HGS North American Team shared the same sentiment about the overall performance of the BDP Hong Kong HAVI team- "Ebony and her team rock!'"

"The team is very excited and honored to be recognized for their effort."

Jacques Chan, General Manager - BDP Hong Kong & South China

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Ebony said, "The AP team here is very excited with the appreciation from HAVI about our service, especially, during the pre-Chinese Holiday rush, China export encounter serious space and equipment issues, our team work closely with customers and all her supply chain partners, includes carriers, agencies, factories and trucking company to ensure the on-time supplies of 'Toys' for catching the US program promotion timeline.

With close follow-ups, communications with conference calls and emails, monitorings in reports, also the cooperations of supply chain entities, eventually, no containers/cargoes miss the client's promotion deadline and all ship on time.

We are so happy when we received the "gift basket" from HAVI. It is very beautiful and wonderful, packed with foods, sauce and drinks. The team is happy and we shared the joys."

HAVI Words of Thanks and Appreciation

Ebony,

I wanted to extend my personal and sincere thanks to you and your team for all of your hard work, dedication and attention this past year that you have given to the HAVI Global Solutions North American team. You will receive a gift basket today to share with your team as a token of thanks and appreciation from the HGS NA team for BDP Hong Kong’s continued excellence in service and attention. Without your help, our success would be greatly diminished.

The HAVI Global Solutions North American Logistics Team wishes you, Kerry, Ronny and Mandy a Healthy and Prosperous Year of the Tiger!

With Sincerest Appreciation,

Kate Schoell, Kathy King, Scott Saddler, Andre Flouret, Jason Pacey, Mike Fortuna and Brenda [insert last name]

HAVI Global Solutions North American Logistics Team