The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Bell-Carter Foods, Inc. Recognition (BDP North America-US)

"We are quite pleased with our decision
to have BDP as our business partner."
Rose Guzman - National Logistics Manager
Bell-Carter Foods, Inc.

Three BDP North America-US colleagues will be presented with BDP Outstanding Customer Service - Team Dedication Awards based on a formal letter from BDP customer Bell-Carter Foods, Inc.
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The impressive letter was sent to BDP Bibi Bieler-Regional Sales Executive-New York/JFK-US thanking Bibi and BDP International for their regulatory assistance and noting its appreciation for our efforts.
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Although Bell-Carter's testimonial compliments the "entire staff at BDP", the sentiments focus on a specific BDP Sales and Operational Team that contributes daily to the account's overall success:

1. Bibi Bieler (Regional Sales Executive - BDP New York/JFK)
2. Armando Hernandez (Import Manager / Licensed CHB - BDP Los Angeles)
3. Tiffany Hernandez (Import Coordinator - BDP Los Angeles)

Bell-Carter Foods Testimonial

September 17, 2009

Dear Bibi,

Thank you so much for all of your help with our FDA holds. We are grateful that you directed us to Michael Ford [BDP Vice President, Regulatory Compliance & Quality-Philadelphia, PA-US], stayed on top of everything going on, and passed along all pertinent information. Your assistance resulted in the issue being resolved quickly. Your sense of urgency and all of your efforts are greatly appreciated.

In the nine months since we chose BDP as our customs broker, BDP's service has been exemplary. We have you and the entire staff at BDP to thank for that. We are quite pleased with our decision to have BDP as our business partner. All that is left now is actually meeting you face to face!

I hope you enjoy this gift of appreciation from all of us.

Sincerely,
Rose Guzman - National Logistics Manager
Bell-Carter Foods, Inc.
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