Andre van Maanen - BDP Netherlands BV

Operations Manager - Rotterdam
BDP Netherlands BV
Celebrating 4 Years of BDP Service in 2009
BDP Process Improvement Award Winner

BDP's Mike Andaloro, Managing Director-Asia Pacific nominated Andre van Maanen with a BDP Process Improvement Award for his support with the recent Tietan Operating System integration at BDP Singapore. "The recognition award is based on Andre's support of BDP Singapore and the recent integration for several key accounts" remarked Andaloro. "Andre took the time to travel to Singapore to support the new business transition / systems integration and to greatly help out BDP Singapore."

Bob van Buren, Country Manager-BDP Netherlands presented Andre's award on October 30.
(Pictured left to right: Bob van Buren and Andre van Maanen, both based at BDP Rotterdam.)

The following story is an edited version of the full story published in a September 2009 internal, BDP Singapore newsletter.

Andre van Maanen, Operations Manager BDP Netherlands and Kenneth Shum, Senior Administrator - IT, BDP Hong Kong were both in our Singapore office between 24 August through 4 September. Both gentlemen were invited here to help roll out the Tietan Operating System in BDP Singapore for one of our global account DSM Nutritional Products Asia Pacific Pte Ltd (DSM).

Andre’s primary responsibilities are training our DSM team using the Tietan system operationally, working closely with our finance team with the Accounts Payable and customizing the shipping documents for our use in the Singapore environment. With Andre’s Tietan's experience in BDP Netherlands and strong support from Jay Coulbourne (BDP’s Development Manger for Houston & Europe), the training and customization were addressed promptly and successfully.

We can now safely conclude that the DSM Team is now able to use the system without the initial "fear" and concern using a "brand new system" in BDP Singapore. Though there are still around 5% of customization to go, Andre has systematically trained up Alfred Tan (Super User for Tietan System) to work on this. Andre left us for home on 4th September 2009.

The team in Singapore would like to say a big THANK YOU to Andre, Jay and Kenneth for their precious time and patience demonstrated during this period. Although a short training period, we have moved big steps forward! We would also like to express our thanks to Bob van Buren, Country Manager of BDP Netherlands for allowing Andre to be here and Lee Mun Shiu, in arranging Kenneth Sum’s involvement throughout the DSM implementation.