Tommy Barola - BDP Philadelphia, USA

Export Logistics Coordinator

Outstanding Customer Service Award Winner

The Philadelphia, Pennsylvania-US based Rohm and Haas Company, a wholly owned subsidiary of The Dow Chemical Company, shared some "good news" in August 2009 remarking on Tommy’s "hard work, dedication, and extremely professional" Customer Service!

Service Excellence Testimonial 1
Dow Chemical's email to Mike Mehlmann, Director of Americas Supply Chain, BDP Philadelphia-US.

Mike,

I like to share the "good news" as well. Tommy has been doing a great job with the CMPT business and also with assisting in our rush shipments to Europe to supplement products that are made at our [Rohm and Haas France S.A.S.] Semoy plant family which went out on strike. I know in the past, BDP had a recognition program to ensure that folks were recognized for their efforts. Please see that Tommy is recognized for his hard work and dedication.

Carolyn Keen, NAR Export Service

Manager Corporate Logistics

The Dow Chemical Company

Service Excellence Testimonial 2
Dow Chemical's email to Catherine Macon, Regional Account Executive, BDP on-site, The Dow Chemical Company Philadelphia-US; and Carolyn Keen, NAR Export Service Manager, Corporate Logistics, The Dow Chemical Company.

Catherine and Carolyn,

I just want to stress to you how great Tommy has been for our account. He is always there for anything we need and has jumped through hoops on some of our recent "Super Rushes". I know we have been slamming him recently with a lot of work but he always handles everything we ask of him. His interactions with my staff as well as our regional teams are always extremely professional and informative. I really felt like I needed to pass this positive feedback along.

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Paula Hutchinson, Order Fulfillment Supervisor

Semiconductor Technologies
The Dow Chemical Company