Logistics Coordinator IIOutstanding Customer Service Award Winner
"Thanks a million, Leo!"
Service Excellence Overview
Leo hand-delivered import documents for a critical entry to Customs in Houston, Texas US to make sure they made it on time since it was getting close to Custom's end of business day for submitting entry paperwork. Celanese commented, “We barely made the cut-off time to Customs because we were still working on two other [essential] documents yesterday.” Celanese was most appreciative of Leo’s extra efforts to expedite the clearance process.
BDP Word of Thanks
I wanted to recognize Leo Lopez in our Import group who went "above and beyond" for Celanese and hand delivered to Customs to make a cut-off for them on a critical shipment. Way to go Leo! and thank you for your efforts. Service like this is what keeps customers coming back to us and new customers coming on board.
Bill Heathcock - Director of Operations
BDP Houston (JFK Blvd), USA
Celanese "thanks a million" praise
“Again, thanks a million to you guys and especially Leo for staying to work with me yesterday. And to top if off, hand deliver the documents. Leo, you are outstanding!“
Irene Ibarra - Celanese Corporation / US
Leo hand-delivered import documents for a critical entry to Customs in Houston, Texas US to make sure they made it on time since it was getting close to Custom's end of business day for submitting entry paperwork. Celanese commented, “We barely made the cut-off time to Customs because we were still working on two other [essential] documents yesterday.” Celanese was most appreciative of Leo’s extra efforts to expedite the clearance process.
BDP Word of Thanks
I wanted to recognize Leo Lopez in our Import group who went "above and beyond" for Celanese and hand delivered to Customs to make a cut-off for them on a critical shipment. Way to go Leo! and thank you for your efforts. Service like this is what keeps customers coming back to us and new customers coming on board.
Bill Heathcock - Director of Operations
BDP Houston (JFK Blvd), USA
Celanese "thanks a million" praise
“Again, thanks a million to you guys and especially Leo for staying to work with me yesterday. And to top if off, hand deliver the documents. Leo, you are outstanding!“
Irene Ibarra - Celanese Corporation / US
