Becky Thompson, Import Operations
Outstanding Customer Service Award Winners
Brilliant service and excellent communications!
Reisenthel Accessoires in Germany recently shared a complimentary letter of thanks with BDP Munich's Tobias Brandt - Branch Manager and Christian Wilde - Sales Agent. Reisenthel's kind remarks highlight Becky's and Pat's overall support on the account. Further, Reisenthel plans to send each winner a present to “express the superior work and assistance" it has gained from the BDP Cincinnati, USA office.
Tobias recommended Outstanding Customer Service awards based on Pat's and Becky's "great performance and assistance" on the Reisenthel account.
Reisenthel Germany Testimonial
I wanted to take the liberty to express myself on the superior work and assistance we have gained from your BDP Cincinnati office in the USA.
Becky Thompson has always assisted us brilliantly throughout the years, and Pat Murphey ever since we first "meet" him last year. They both constantly help us to receive tariff item numbers, and keep excellent communications with our final consignees, as well as pushing hard to make up time whenever vessels are delayed and catch up deadlines for deliveries to our final consignees.
In contrast to a recent shipment from China to the USA in which they both have assisted us marvelously (do you remember: on the new ISF10+2 filing) we -Barbara and I- would like to show our appreciation and send Becky and Pat a present. Perhaps you could kindly advise what would make them happy, and what items/goods would be allowed to send by courier to the USA. Thank you ever so much on beforehand.
Maria Pullman - Reisenthel Accessoires
Gilching, Germany
.
Note
Gilching is a town of approximately 20,000 inhabitants located 20km south-west of Munich, Germany.
