The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through
each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Karin Goebel - BDP Philadelphia, USA

Logistics Coordinator - DuPont Export Operations
BDP Oustanding Customer Service Award Winner

"The compliment from DuPont Brasil is directly related to Karin's hard work and determined efforts. Karin is a true professional and has consistently provided excellent customer service to DuPont throughout her career at BDP International."
Kristin Doyle, Team Leader - BDP Philadelphia DuPont Operations

Kirstin Doyle, Team Leader - BDP Philadelphia DuPont Operations had great things to say about Karin's great service provided for the EP Brasil business. "Karin consistently provides quick resolution to documentation discrepancies that could have resulted in late documentation dispatch to DuPont Brasil's customers" said Kirstin. For this compliment, DuPont Brasil had multiple shipments arriving at Santos Port, Brasil where DuPont Brasil requested BDP’s assistance to prioritize and expedite original documentation six days prior to vessel arrival.

Karin and the BDP Regional Services Center in BDP York, PA communicated daily by phone conference to review criteria files to ensure timely and compliant documentation. The day-to-day team calls spotlighted the hot shipments and minimized potential delays due to the high volume of export activity.

"DuPont do Brasil is receiving the set of original documents within 6 workdays before vessels arrive at Santos port. It has been a great performance from all of you."
Ida de Freitas Vassalo, DuPont Performance Polymers - DuPont do Brasil

Congratulations to all for the fine teamwork and positive performance!

Note:
Karin is also a 2011 BDP Calendar photo winner: Sharing Sweetness - December 2011.