The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through
each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Cathy Falzarano and Kelly Kontowt - BDP Edison, USA

BDP Outstanding Customer Service - Team Dedication Award Winners

  • Cathy Falzarano (Manager, Ocean Export - BDP Edison-US)
  • Kelly Kontowt (Ocean Export Logistics Coordinator - BDP Edison-US)
"The highest form of a compliment is when it comes from the customer you serve. Cathy Falzarano and Kelly Kontowt were successful at coordinating an earlier sailing for Carrier Corporation, and the customer came back with her gratitude and the following statement that fully supports 'Recognized Excellence'".
Rick Boedewig, Director - BDP International, Inc.

Carrier Saudi Arabia Testimonial
Appreciate your efforts resulting in improvement of sailing.

I am pleased about the professional approach and taking personal interest of Miss Cathy for the improvement in sailing of subject shipment and her timeless efforts. In particular, I also appreciate the hard work of Kelly and her prompt reply to our quires and tremendous handling of AAC accounts (Keep the good work on!!!). “You are a successful team of highly qualified professionals.”

Syed Danish Anis - Shipping Coordinator
Carrier Saudi Arabia