The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through
each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Matthew Witham - BDP Philadelphia, USA

Logistics Coordinator - Dow Chemical Ocean Export
BDP Outstanding Customer Service Award Winner


"Thanks for the great example of team work and for
your daily efforts to deliver on the customers' expectations. Let's keep doing a great job!
Monica Quecano Ruiz, NA International Trade Operations Leader
The Dow Chemical Company

Announcing the Next Round of "Notable Wins" in Performance Materials!
Matthew Witham - Dow Chemical Ocean Export Logistics Coordinator - BDP Philadelphia, US was recently acknowledged in an 'Notable Wins' announcement published internally by Dow Performance Materials. The announcement recognizes "those individuals, groups, and sites whose collaboration, customer commitment, initiative and attention to safety make the Performance Materials business successful" according to Kim Ann Mink, General Manager, Performance Materials. BDP Philadelphia's Stacie Gallop, Director of Ocean Export Operations, Dow Advanced Material Divisions said "this acknowledgement was recognized at the highest level of International Operations within Dow."

Great Job Team !!! Thanks !!!
Eduardo Do Val, Director Supply Chain Operations - North America
The Dow Chemical Company

Matt, you do a remarkable job handling these difficult shipments.
You always pay such attention to detail and are willing to take the extra steps
to ensure we are delighting our businesses. Thank you so much for your continuing support
and know that your hard work is recognized not just by me,
but by our businesses as well. Thanks and keep up the good work."
Carolyn Keen, International Trade Operations - The Dow Chemical Company

Matthew's complete service excellence description was featured as an 'Initiative Plus" Notable Win and is displayed here:

Notable Win - Dow Performance Materials
April 2010

We all know that every single day, members of our team achieve "Notable Wins" that drive business success. This is the second announcement in a series that recognizes those individuals, groups, and sites whose collaboration, customer commitment, initiative and attention to safety make the Performance Materials business successful.

Kim Ann Mink, General Manager, Performance Materials

Initiative Plus
When three SBH customer orders to India in March were not going to ship until April 1st, Linda Waltenberg, Shipping Coordinator, Matthew Witham, BDP International, and Carloyn Keen, International Trade Operations, worked intently with the carriers to ship the orders in March, allowing us to invoice the customer as forecasted.