BDP Outstanding Customer Service Award Winner
"Cheryl, great job. In these trying times, these emails are encouraging to see.
Thanks for all your hard work."
Carolyn Keen - The Dow Chemical Company
Representatives from The Dow Chemical Company in Shanghai, China and Philadelphia, PA-US shared their appreciation for Cheryl’s efforts and her continuous dedication to the Advanced Materials business. The specific compliment from Jane Zhao - The Dow Chemical Company - Shanghai was in response to Cheryl's diligent follow-up with original letter of credit documents for a shipment of Dangerous Goods to China. The top urgent documentation was requested by the customer in China to begin the customs clearance process before the start of the Shanghai World Expo.
Stacie Gallop - Director of Ocean Export Operations
Dow Chemical and Dow Advanced Material Divisions
BDP International, Inc.
The following accolades were emailed to Philadelphia based Catherine Macon, Regional Account Executive - BDP International, Inc. and Carolyn Keen, International Trade Operations - The Dow Chemical Company.
Dear Cheryl,
Dear Catherine and Carolyn,
Your great support was much appreciated here.
I have to praise Cheryl that she provided us great support for original shipping documents, pushing, tracking, and [for her] quick response / action. She is a very good coordinator.
Jane Zhao
Senior Customer Service Representative
Advanced Materials
The Dow Chemical Company
Shanghai, China
