BDP Outstanding Customer Service Award Winner
BDP Lin Aultman, Director of Operations-Atlanta and Miami-US, received a formal letter of thanks -submitted on company letterhead- from BDP customer Remington Arms Company, Inc.
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Aultman said, "Remington Arms is a long time BDP customer with exacting requirements and high exposure to licensing regulations, in the US and abroad. As a result of Jim’s diligence and dedication to their business, Remington awarded BDP additional lanes in 2009 when our competitor’s lack of focus and stability presented us the opportunity. Our relationship with Remington continues to grow and deepen as they recognize Jim’s commitment to their success as well as our own."
An Appreciation for Outstanding Efforts
Lin,.I wanted to take a moment to thank you for all of the help that we received last week from Jim Mitchell [Air Export Manager-BDP North America-Atlanta-US) regarding a very important shipment that was moving to the United Kingdom..Jim worked diligently during planned days off in order to assist Remington, and made some last minute arrangements to assure on-time delivery of our shipment when the initial routing fell through. As evidenced by the attached, he even followed up with the consignee's broker on Thanksgiving Day to assure that the shipment arrived in London in good order, and that the broker was able to clear customs and deliver as planned on Thursday, our Thanksgiving holiday..Please let Jim know how much we appreciate all of his efforts!.Sincerely,.Greg Kehril, Worldwide Transportation ManagerRemington Arms Company, Inc.
