The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through
each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Adrienne Graddy - BDP Chicago, USA

Corporate Director-Compliance Solutions
Licensed Customhouse Broker/CCS
Celebrating over 15 Years of BDP Service
BDP Corporate Award Winner

Excellent Support for a Remarkable Outcome

In November 2009, BDP Global Chief Operating Officer John M. Bolte will present a BDP Corporate Award, our company’s top award within our Employee Recognition program, to Adrienne Graddy-Corporate Director, Compliance Solutions-BDP Chicago-US. John Bolte remarked, “Adrienne, I would like to thank you, on behalf of BDP, for your efforts to mitigate, and almost completely eliminate, the potential damages. Great work!”

In addition, Angie Alleva, Director-Regulatory Compliance, BDP Philadelphia-US summarized Adrienne’s outstanding contributions, specifically noting,

“One of our customers was facing a significant dollar penalty from US Customs, where I reached out to Adrienne to discuss strategy in approaching Customs for mitigation. Adrienne not only brought her clear thinking to the problem, additionally she worked with BDP's National Account Manager and several Customs officials in Laredo,Texas-US to mitigate this penalty.

Adrienne had a significant impact on this situation. Adrienne gave her perspective and voice to the matter in a way that resulted in a successful outcome. Her experience and diligence in taking care of this so effectively not only resulted in this successful outcome but the timing in which she was able to accomplish this was truly remarkable.”

Adrienne’s regulatory knowledge and quality customer care resulted in the successful outcome. “We really appreciate all of the extra effort you have been involved in recently and for your support assisting BDP Operations” commented Mike Wilson, Managing Director-BDP International, Inc. “Your support has been excellent, thank you.”

This is the first BDP Corporate Award presented in 2009. The award includes an American Express Gift Cheque and framed, BDP certificate stating:
In Recognition of your
Exceptional Contributions and Commitments
to Compliance Solutions and Customer Care

Stay tuned for an upcoming DataDay story with additional comments and a photograph.