Celebrating 4 Years of BDP Service in 2009
Outstanding Customer Service Award Winner
"Edna's performance is absolutely superb."
Sue Howland - Honeywell Specialty Additives
BDP Accolades
I would like to nominate our very own Edna Krane within our Employee Recognition program. This compliment from Honeywell is coming from a very knowledgeable and experienced team member. The fact that Sue Howland, International Customer Service-Honeywell would take the time to send this type of feedback to BDP, while copying in the Honeywell management players who administer our contract, is truly a big deal. Edna’s efforts fully support BDP's vision To be the Best Provider of Global Logistic & Transportation Solutions.Rick Boedewig, Director - BDP Edison, US
Service Excellence Testimonial
Email to Cathy Falzarano, Manager, BDP Edison-US with Copy to the winner -Edna Krane- and Honeywell management responsible for administering BDP's service contract.
I have been working a great deal with Edna this week and I must tell you that her performance is absolutely superb. She is a role model when it comes to know how and using experience & common sense to attack issues. Her communication with our colleagues in Asia is second to none. She takes extra efforts in order to work out our customer’s requests (and that isn’t easy!) We certainly appreciate here dedication and hard work in our ever growing, challenging Asian additive wax market. Thank you and keep up the great work!Sue Howland, International Customer ServiceHoneywell Specialty Additives