The BDP Experience / Experience BDP
BDP People taking very good care of BDP customers!
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Join us in congratulating BDP employees spotlighted by the
BDP International Employee Recognition and Customer Service Awards program- Recognized Service Excellence.

Please take a moment to scroll through
each award winner's Letter of Thanks / Service Excellence testimonials.

Contact us to submit a nomination or to request the BDP Recognized Service Excellence guidelines at Excellence@bdpnet.com

Fonda Nolan - BDP Atlanta, USA

Logistics Coordinator - Over 5 Years of Service
Outstanding Customer Service Award Winner


Service Excellence Overview
Fonda used BDPNow to arrange the domestic airfreight that kept the customer’s production line open and mentioned that BDP Los Angeles and our Landstar agent, Momentum Transportation, pulled out all the stops to make it happen, too. Lin Aultman, Director of Operations - BDP Atlanta/Miami also expressed his appreciation to John Schmidt, Commodity Manager Strategic Sourcing, E-Z-GO, A Textron Company for acknowledging Fonda's efforts while emphasizing that "she honestly sweats the impact that her actions have on E-Z-GO's operations." E-Z-GO is sending Fonda a company shirt as a small token of its appreciation for all her efforts.

A Token of Appreciation
To Fonda:
This is just a little token of appreciation [an E-Z-GO shirt] for the hard work you did for us on the shipment from Renowned this past week. Your work presented us from shutting down our production line and allowed us to finish our month and Quarter as planned. Thanks for your support.

John Schmidt and Michelle Sizemore
E-Z-GO, A Textron Company

E-Z-GO Words of Thanks
Email to Lin Aultman, Director of Operations – BDP Atlanta/Miami, USA
I want to let you know the job that Fonda did for us yesterday. We had a mix up with an inbound overseas shipment. It was supposed to go air, but the supplier mis-routed it and sent it via ocean.

As of yesterday morning, it was still in a container in Los Angeles, CA, US. Fonda was able to get all the paperwork transferred, arrange for a portion to be air shipped to us early this morning, and got the rest of the shipment on a truck headed in our direction.

Without her efforts, our production line would have been shut down tomorrow (Thursday) which would have amounted to us missing our monthly and quarterly shipments. We would like to send her an E-Z-GO shirt as an expression of our appreciation but first want your approval to do so. Thanks.

John Schmidt - E-Z-GO, A Textron Company