Service Excellence Overview
In October 2008, Tunis Perez, Logistics Coordinator III-BDP Houston (JFK Blvd) was presented with an award from BDP's customer, Lyondell Bassell. The award recognized Tunis's above and beyond customer service dispatching export documents for time-critical shipments to Mexico the night before Hurricane Ike. The award states: "We survived Hurricane Ike together as a team."
In October 2008, Tunis Perez, Logistics Coordinator III-BDP Houston (JFK Blvd) was presented with an award from BDP's customer, Lyondell Bassell. The award recognized Tunis's above and beyond customer service dispatching export documents for time-critical shipments to Mexico the night before Hurricane Ike. The award states: "We survived Hurricane Ike together as a team."
In addition, Tunis was presented with a BDP Outstanding Customer Service Award as a result of her exceptional performance.
BDP Testimonial
Tunis, I wanted to take this opportunity to thank you for your 'herculean efforts' in support of the Lyondell Basell business in the midst of a very trying external environment. Your efforts to deliver exceptional service to our clients in the face of duress are both noted and appreciated. It is through these individual efforts at unique points in time that you are able to differentiate BDP as a value-added service provider - even in the face of adversity! It is also great to see your customer acknowledge you and your teammates for the effort put forward - great job in helping BDP on its continual journey to be the best provider of global logistics solutions!
Mike Andaloro, Chief Operations Officer
BDP International
